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Ratchaphruek Hospital Achieves GHA’s COVID-19 Certification of Conformance for Medical Travel

WEST PALM BEACH, Fla., Oct. 27, 2020 /PRNewswire/ — Ratchaphruek Hospital (https://rph.co.th/en/), a top destination for medical travelers to Thailand, is the second hospital in Thailand and the third hospital in the world to be awarded Global Healthcare Accreditation’s Certification of Conformance with COVID-19 Guidelines for Medical Travel Programs.

Ratchaphruek Hospital's CEO, Dr. Teerawat Srinakarin, along with staff and GHA's CEO, Ms. Karen Timmons and Bill Cook, Director of Business Development, as the latter announce their certification remotely.
Ratchaphruek Hospital’s CEO, Dr. Teerawat Srinakarin, along with staff and GHA’s CEO, Ms. Karen Timmons and Bill Cook, Director of Business Development, as the latter announce their certification remotely.

The Global Healthcare Accreditation (GHA) Program for Medical Travel Services issued the free COVID-19 Guidelines earlier this year to assist organizations in the medical and health tourism industries seeking to mitigate the risk of coronavirus infection for both domestic and international traveling patients and their companions. The guidelines are unique in that they focus on the entire care continuum, including interactions with the healthcare organization, hotel, and ground transportation.

­Dr. Teerawat Srinakarin, Ratchaphruek Hospital’s Chief Executive Officer stated, “Due to the global COVID-19 pandemic, currently and at least in the near future, there are varying degrees of concern about risk and safety for patients and their families to travel for medical purposes.  I believe the GHA COVID-19 program is one of the most important tools for organizations to implement systematic action guidelines that help to mitigate patient /family pain points and build better experience and trust. On behalf of Ratchaphruek Hospital, I would like to acknowledge Dr. Somporn Kumphong, a GHA representative of Thailand, Karen H. Timmons, CEO and Bill Cook, Director of Business Development for GHA, who have supported us through all the process and have worked together with Ratchaphruek Hospital to help build patient confidence during these challenging moments.”

The Certification of Conformance for hospitals and ambulatory centers is a three-year certification with annual reviews, which signals to medical travelers, referrers, and other payers that the organization has implemented the recommendations in the guidelines as a proactive risk mitigation strategy to ensure patient safety and well-being during and post-COVID-19.  Embedded within the Certification process is an online training for staff to familiarize themselves with the Guidelines and Certification process.

According to Karen Timmons, Chief Executive Officer, Global Healthcare Accreditation (GHA), “The COVID-19 Certification of Conformance helps increase patient trust in an organization by demonstrating that a medical travel program has implemented operational protocols, practices, and procedures that have undergone an external review and reflect international best practices designed to keep traveling patients safe. We congratulate Ratchaphruek Hospital on achieving GHA’s Certification of Conformance and for its strong focus on patient safety and patient experience.”

The Global Healthcare Accreditation (GHA) COVID-19 Program for Medical Travel Services Guidelines are free and the Certification of Conformance is a process that is accomplished virtually and usually within a three to six week period of time.

About GHA

Founded in 2016, the Global Healthcare Accreditation for Medical Travel Services is the only accrediting body focused solely on medical travel services. GHA’s international standards and professional norms for

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